VSG recognises a duty of care to our customers, employees, regulators, suppliers, the community and the environment. The implementation of the CSR policy requires the business to make the necessary resources available to realise our corporate responsibilities.

We have established our Corporate Social Responsibility framework.  The five pillars of this framework allow us to understand, manage and communicate the key issues that impact our business, our people and the environments in which we operate.  It also allows us to use a common and consistent approach in a business that is increasingly diverse.  For us, sustainable sourcing is no longer just about what we buy – it is about the equipment we utilise, the chemicals we use, the technology we deploy, the uniforms that we wear.

Every day we focus our efforts on: 

  • Pillar 1 - Our People - Supporting and developing all of our colleagues
  • Pillar 2 - Sustainable Sourcing - Running our business to the highest ethical standards
  • Pillar 3 - Health and Well-being - Ensuring the health and wellbeing of our customers
  • Pillar 4 - Environment - Reducing our impact on the world in which we live
  • Pillar 5 - Community - Making a positive contribution to the communities in which we live and work.

VSG’s CSR Committee sets out our CSR initiatives and charity policy. We also have a charity committee of dedicated volunteer staff with strong philanthropic values. Many fundraising activities are organised, including: dress down days; monthly payroll lottery with 50% of proceeds being given to the nominated charity of the year, raffles and social events.   Here are some examples of the type of work that our teams are involved in around the country.

Community engagement

As a leading business, we know that we have the potential to make a big difference. VSG recognise the responsibilities we have in the communities that we work and live in. Through our various community projects we have helped thousands of people reach their potential through education, employment and social inclusion.

Capita – High Chelmer, Chelmsford

The first ever Chelmsford Marathon took place in 2014.  The High Chelmer Shopping Centre is one the marathon’s sponsors and the VSG Operations Manager, Steve Thomas volunteered as one of the course designers. He has ensured that the course shows the best part of Chelmsford. “We wanted a course for runners.  Some marathons go through industrial sites and estates but our aim was to make it interesting because you can’t get any better than running through parks”.

VSG recognised by Remploy

Remploy presented the award for Professionalism to Andrew Paterson – VSG Security Business Manager at their annual awards.  Over the past three years VSG have employed a higher number of locally based security personnel through Remploy across the UK than any other security provider.   Andrew Paterson, is pictured receiving his award from Lorna Smith from Remploy. Lorna Smith, Remploy Recruitment Manager said “Andy Paterson and the VSG management team have been incredibly supportive both of Remploy and our candidates over the past few years. Not only have they given our candidates the opportunity but an impressive amount have sustained their employment and continue to tell us about their positive experiences with VSG.

Green Apple Award at Kingdom Shopping Centre

VSG provide integrated soft services of cleaning, security and waste and recycling management at Kingdom Shopping Centre in Glenrothes. The centre was recently awarded the prestigious Green Apple Award as a result of the efforts to reduce landfill and significantly increase recycling.


Since 2012, VSG have supported Cancer Research UK as our charity partner.  All employees have the opportunity to join the Payroll Lottery, with 50% of the fundraising being donated to Cancer Research UK and 50% being awarded to the winning employee.

The head office dress down scheme on the last Friday of each month requires everyone to donate £1 to a local charity that has been nominated to the VSG Charity Committee by a member of staff. In addition to the dress down scheme, various other ad hoc fund raising activities take place including charity dress ups, cake baking, raffles and social events in order to raise monies for good causes. This activity is encouraged and replicated across our business with our staff leading or supporting initiatives in conjunction with our clients.

VSG Head Office Northampton charity fundraising

Each year the staff at VSG Head Office are encouraged to purchase just one Christmas Card, write a Christmas message and hang it on the Christmas tree to reduce the amount of Christmas cards circulated in the office. Everyone makes a contribution to purchase toys for local underprivileged children. We have been supporting this initiative since 2001, with lots of children receiving Christmas presents in the Northampton area.

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