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QualityVSG are totally committed to maintaining standards within our business that not only meet but exceed those laid down by our industry lead bodies and government. Through the National Security Inspectorate (NSI) we have attained gold status and are regularly audited against the following standards:Our dedication to quality is reflected in our approach to personal development and training programmes provided for our staff. VSG exists within a learning environment, one where individuals can fulfil their personal goals whilst contributing to the overall success of the business. In recognition of our approach and to support continual improvement, we have achieved the national standard for "Investors in People" and today use this business tool to continually monitor and develop our culture of learning. Our key quality objective is to differentiate ourselves from our competitors by providing a higher quality of service. The ultimate indicator used to measure true customer satisfaction is that of contract and employee retention. In this area VSG outperforms the competition within the industry. |
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